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Description
Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.
Manage Your Bank Accounts and Finances • Review activity and balances in checking, savings and credit card accounts • View mortgage, auto loan and other account balances • Activate or replace credit/debit cards • Order checks • Set app alerts to be notified of important account info Mobile Money Transfer • Securely send and receive money with Zelle® using a mobile number or email address¹ • Transfer funds between your Bank of America accounts Mobile Bill Pay • Schedule/edit/cancel payments • Pay eBills • Add/edit Pay To accounts Mobile Check Deposit • Simply take photos of checks to deposit them • Immediately see the processing deposit in your account² Erica, your virtual financial assistant³ • Ask Erica to find transactions, pay bills and more • Get valuable alerts, helpful insights and financial guidance Contact Us Easily • Quickly reach a representative for help or questions with your accounts • Schedule an appointment to meet with a specialist • Find ATMs and financial centers Special Offers & Deals • Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards • Get exclusive credit card offers Help Stay Secure • Change Online ID or Passcode • Set up Touch ID® / Face ID® to securely sign in • If fraudulent activity is suspected on your debit or credit card, we'll notify you • With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴ See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply. ¹ Transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply. ² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply. ³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices, so consider where you interact by voice. ⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities. All features may not be available in iPad. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. iPhone, iPad, Touch ID, and Face ID are registered trademarks of Apple Inc. J.D. Power 2019 Mobile App Certification Program℠ recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For J.D. Power award information, visit jdpower.com/awards. Bank of America and related trademarks are trademarks of Bank of America Corporation Bank of America, N.A. Member FDIC What’s NewRatings and Reviews
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1.1M Ratings
Alert feature has major security flaw
I am a part of an organization that has many users under its main account. I set up the app last year as well as the alerts and for a year I have been getting alerts for every persons accounts under the organization. I have tried to explain to customer service several times that I should only be getting information for my individual account only and not everyone else’s but they just try to direct me to my online access and turn off the alerts. The problem is the online access does not let me disable the alerts and I still get alerts for over 40 accounts all through the month as well as at the beginning of each month. They tell me I can turn it off with the APP but it will not let me turn off the alerts. I just updated to the latest version and it tells me as it has in the past that I cannot change the alerts at this time. Have worked in IT networking for over 15 years and I know that this is a programming bug that affects users who are with organizations with multiple accounts. Unfortunately the many times I have tried to talk to someone at BofA they don’t understand. I see alerts for people’s account balances, their names and even addresses when a new card is shipped. A very bad secure flaw. Hopefully someone in IT will look. I’ve worked with crystal reports, MS Access databases, SQL databases, and other reporting tools and most likely a coding error that is not querying the data correctly
Developer Response,
Hello 10lpr32, thanks so much for getting in touch with us! Fast and furious full movie download in hindi. My development team is happy to look into this further for you. Please reach out to me directly at [email protected]. ~Rachel
Pretty much second rate app
I tried to set up auto pay to automatically pay the whole balance every month. No can do. The app automatically schedules the minimum payment every month. No way to change on the app. No help - so far - from customer service. Sad.
Here is an update: I got a response from a member of the tech team. It said that the developer needed more information on the type of account. Fair enough. But the response took several days and I was unable to respond to the feedback. Clicking the response link went to a leave feedback general page so the whole thread would have been lost. In the meantime I called the general customer service number. They did not have the information so they referred me to a technical support line which was closed for the evening. I called tech support. They told me what I was trying to do (pay in full every month—less interest fees to the bank) could only be done on the desktop app, not the mobile app. So it is a deficiency in the mobile app. To add insult to injury making this change is not effective immediately or even in a few days but not until the next billing cycle over a month away. Poor technology choices all around. Desktop and mobile apps both. My rating of 2 stars has been confirmed several times over. Developer Response,
Hi mark.four, thanks for sharing your experience. Reason 4 crack download. I will forward your comments to our development team. – Mike
Not able to select account to send money from
I have called tech support twice this morning. both times representative was confident on the troubleshooting step given. I have three accounts on my phone of those three I can only Send money from two. I was told to uninstall and reinstall as I needed to update app. I did that it didn’t work. I called back again . rep tried steps again, she also had me login to webpage. From the webpage on my phone I was able todo the transaction. She had me log out of the mobile app and back in to try it again. still didn’t work. She then told me that the next option was to restart my phone then she could open a ticket . but we were talking on so, she would loose the call . and that she couldn’t call me back. Most people are in the device they need assistance with. There should be a disclaimer that if you need help with your mobile devices don’t call from it. like when you call your mobile carrier. long story short. I have restarted my phone and uninstalled and reinstalled a second time. I still can’t make the transfer. Star trek rpg pdf free download for windows 7. Disappointed!
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